Complete Credit & Identity Protection

How IdentityIQ Works

Identity Theft and Credit Protection Crafted for You

IdentityIQ offers identity theft insurance up to $1 million dollars for a primary member.

Identity Theft Insurance

IdentityIQ will offer up to $1 million in identity theft insurance for the primary member and provide you with financial peace of mind, making you an informed and proactive consumer with a team of experts to support you.4 If you have out of pocket costs due to ID theft, you’re covered with up to $1 million in identity theft insurance.

  • Lost wages
  • Legal experts
  • Stolen funds reimbursement

Identity Restoration

When you see signs of identity theft, we are the experts who will be there when you need us most. If your identity is stolen, we are here to personally help you restore your identity. You will receive a dedicated case manager that is based in the United States. Your case manager will help you put together a plan of action and be with you every step of the way.

A man smiles at this computer. IdentityIQ offers identity restoration so that when you notice signs of identity theft you are protected.
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Secure Browsing with Bitdefender® Premium VPN

Ultra-fast VPN keeps your online identity and activities safe from hackers, ISPs and snoops. Bitdefender Premium VPN is a service that grants you complete online anonymity by encrypting all incoming and outgoing traffic on your PC, Mac or mobile devices.

  • Unlimited encrypted traffic for up to 10 devices
  • Complete online protection and anonymity
  • Safe online media streaming and downloads
  • No traffic logs
  • 1,300+ servers around the world
  • Available for Windows, macOS, Android and iOS devices

Anti-Virus with Bitdefender® Total Security

Bitdefender beats all other security software in both Best Protection and Lowest Impact on Performance. Protect your devices against malware without compromising speed.

  • Unbeatable threat detection to stop sophisticated malware
  • Innovative technologies to protect against zero-day attacks
  • Multi-layer ransomware protection to keep your files safe
  • Secure VPN – Unlimited encrypted traffic for up to 10 devices for complete online privacy.
  • Advanced parental controls to keep your kids safe online
  • Minimal impact on your system performance
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A tablet on a displaying a graph chart.

Credit Reporting & Score Delivery

Whether you are looking for a 1-bureau credit report or a complete view of your credit report profile from each of the 3 credit bureaus (Experian, TransUnion, and Equifax), our products are designed to meet your needs.

Suspicious changes in your credit report are one of the first indications that your information may have been compromised. Take a look at your credit report and verify all of your information. We believe checking your report regularly is so important that you have access to 12 reports per year (on select plans), which is something our competition does not offer.

Credit Monitoring

Daily credit monitoring offers insight when changes are made to your credit report profile. When your report is delivered, check it thoroughly for inaccuracies and a team of U.S.-based customer service professionals will assist you with your questions if anything looks suspicious. Regular credit checks combined with the power of credit monitoring empowers you to see changes and act quickly if something unexpected happens.

See changes to your credit profile with daily credit monitoring alerts that include:

  • Change of address
  • Change of personal information
  • Reporting of a delinquent account
  • New credit inquiries
  • New public records
  • New judgments
  • New credit accounts and loans
Two hackers sit in front of a computer screen with a stolen credit card. IdentityIQ monitors your credit with daily credit monitoring and sends you credit alerts to prevent theft.
Our team of professional staff utilizes enhanced credit monitoring techniques to alert you when your Transunion score changes significantly.

Enhanced Credit Monitoring in Real-Time

Enhanced credit monitoring effectively monitors your credit on a whole new level. With this benefit, you are alerted to changes when authorized users are added to your credit cards or when your TransUnion score changes by 10+ points. This feature puts you in the driver seat and enables you to see changes and take action if something doesn’t seem right. We want to give you the best, so we’ve gone above and beyond what others in the market offer and included this feature in select products.

Our Enhanced Credit Protection includes:

  • Authorized card users
  • Bankcard goes over the limit
  • Closed trade lines
  • Collections excluding medical
  • A decrease in collection balances
  • An increase in collection balances
  • Lost / stolen card
  • New charge-off
  • New foreclosure
  • Paid collections
  • Paid trade lines
  • Retail card goes over the limit
  • 10-point decrease in TransUnion credit score
  • 10-point increase in TransUnion credit score

Dark Web Monitoring

You may have heard a lot of talk about the dark web lately. So, what is it? The dark web is similar to the Internet we all know and love with a few key differences that make it ideal for criminal activity. The dark web is accessed with a special browser that allows criminals to anonymously enter an online version of the black market. Within the dark web, anything can be bought and sold without regulation, oversight, or restriction. After your information is compromised during a data breach, thieves often will go to the dark web and sell your information, along with thousands of other records.

Dark web monitoring, also known as internet or cyber monitoring, aids in identity theft prevention by keeping an eye out by scanning the dark web for information related to your identity. Through our global search, we scour the dark web for your SSN, name, mailing address, and other information you designate in over 25 languages. If we find anything suspicious, we notify you immediately.

Hackers frequently use the dark web to steal vulnerable information. IdentityIQ offers dark web monitoring to help protect you from identity theft.
IdentityIQ’s team of trained customer service people monitors international most-wanted lists and national criminal record databases for your personal information.

Identity Protection

Your identity goes beyond your credit report and so should your monitoring. When thieves get access to your identity, they use it in ways some of us would never think of. One of the most impactful ways a thief abuses your identity is by committing criminal acts in your name. With IdentityIQ, we actively monitor international most-wanted lists and national criminal record databases for your information. We search records for both arrests and convictions connected to your name and date of birth, whereas other companies offering similar services only search for convictions.

We don’t stop there. IdentityIQ monitors for any use of your Social Security Number within our network and alerts you of what we see. Other monitoring services will only alert you if your SSN is used with a wrong address or name. We feel you should be notified any time your SSN is used, so we make sure you’re informed. In addition, we perform enhanced change of address notification. We not only monitor for a change of address request with the credit reporting agencies, but we also monitor the National Change of Address registry to make sure you’re completely informed of changes made to your information.

Our Identity Monitoring includes:

  • National and International Criminal Record Monitoring
  • SSN Trace
  • Enhanced Change of Address Monitoring

Application Monitoring

Thieves like to use stolen information to open new accounts. Often, you never know it happens until you pull your credit report and see accounts that you never knew existed. We are actively searching for utility applications, payday loans, cell phone applications, and credit applications. Even if your credit isn’t pulled, we will still alert you when an application is submitted in your name so you can take action.

IdentityIQ offers application monitoring so that we can see when someone opens a new account without your permission.
A family browses a tablet together while they look at their IdentityIQ dashboard. We offer family identity theft protection to keep your family safe.

Family Protection

Identity theft impacts more than just adults. Children are especially vulnerable to synthetic identity theft, and stolen identities of children often go unnoticed until they reach adulthood. IdentityIQ is here to provide protection for everyone in your family.

When you enroll in our Secure Max Plan, we not only provide you with up to $1 million in ID theft insurance, we also include up to $25,000 for your children.4

Family members refer to enrollee’s children. They must be under the age of twenty-four (24) and permanently live in the same residence as the enrollee at the time of the stolen identity event.

Utility Payment Reporting

Utility payment reporting gives you the ability to build credit by reporting monthly utility payments to major credit bureaus. Your on-time payments, and potentially up to 24 months of past payments, appear as a credit tradeline to help increase your credit scores. Larger utility bills may have an even greater positive impact on your scores.

Types of utility payments you can report:

  • Electricity
  • Gas
  • Water
  • Sewer
  • Waste management
  • Cable TV
  • Satellite TV
  • Internet Services
  • Cell phone
  • Landline telephone
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